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Terms and conditions of sale


Offers subject to conditions and subject to availability of the hotel and the offer in the selected hotel. See rate sales conditions.

This offer is valid in accordance with the conditions set out herein in one of the participating hotels located in one of the following countries: Algeria, Andorra, Armenia, Austria, Belgium, Croatia, Cyprus, Denmark, Spain, Estonia, Russian Federation, France, Georgia, Germany, Greece, Hungary, Ireland, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Malta, Morocco, Moldova, Monaco, Netherlands, Poland, Portugal, Republic of Macedonia, Czech Republic, Romania, United Kingdom , Serbia, Slovakia, Switzerland, Tunisia and Ukraine and under the following brands: hotelF1, ibis budget, ibis, ibis Styles, greet, ibis, Handwritten, Novotel, Mercure, by Mercure, Pullman, Swissôtel, Mövenpick.

If you are staying in a hotel operated under another Accor brand or in another country that is not mentioned in the general conditions of sale below, please refer to the flexible rate applicable for each of the hotels concerned.

See list of participating hotels

Conditions of sale
All reservations must be guaranteed with a credit card valid on the date of reservation and during your stay. Unless otherwise noted.
No cancellation charge applies prior to 23:59, up to 1 day prior to arrival (local time). Beyond that time, the first night will be charged.

Interruption of stay
In the event of interruption of stay for a stay of several nights, the same conditions will apply: any night canceled before 23:59 the day before will be refunded: for example in the event of reservation of a stay of 3 nights and cancellation at 12 noon the day after the 1st night, only the last night will be refunded.

Check-in and check-out times
Check-in and check-out times vary from one hotel to another and will be stipulated in the conditions of sale at the time of booking.

Child policy
The child policy varies from one hotel to another. Details will be provided in the conditions of sale at the time of booking.

Members' rate conditions
Anyone wishing to take advantage of the Members’ rate must be, or become, an ALL - Accor Live Limitless member. Members must show their card at check-in (or their membership number if they are yet to receive their card). No more than 2 rooms may be booked at the Members' rate per member and per stay

Flexible travel with ibis

Cancellation free of charge till 23.59, the day before you arrive.


Participating hotels
  • Ibis styles
  • Ibis
  • Ibis Budget

It's time to travel and explore the best destinations with flexibility! Still unsure about your holiday plans? No problem, you can choose your holiday early.

Book your hotel with our flexible offer and plan your stay without any condition. What could be better than thinking about a future trip... relax and imagine yourself in one of our dream destinations. Choose your town, your dates, your room and get ready.

And if your plans change, don't worry! With the flexible rate, you can cancel your booking without charge till 23.59 the day before you arrive.

Join right now our loyalty programme ALL - Accor Live Limitless, and save up to 10 % discount.

Book now and take a break with ibis!