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Terms and conditions of sale

Conditions of Sale for the “Book with Confidence” rate:

Below conditions apply for the following countries: Armenia, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Georgia, Germany, Hungary, Ireland, Kazakhstan, Latvia, Lithuania, Luxembourg, Moldova, North Macedonia, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Sweden, Switzerland, The Netherlands, Ukraine and the United Kingdom.

Take advantage of our “Book with Confidence” offer, a rate which is valid for up to seven booked rooms when booking at least five days in advance and can be cancelled free of charge up to three days before your arrival. Beyond this period, the amount due is not refundable, even if the reservation is cancelled or modified.
It is available for any reservation made until 26/03/2022 for a stay until 31/03/2022, without breakfast or with breakfast included except for Ibis Styles where the offer is only available on accommodation and breakfast included. Breakfast cannot be cancelled separately as part of the semi-flexible rate with breakfast included. Reservations must be made online on all.accor.com or any of our brand websites (e.g. ibis.com), with the hotel directly or through the Accor call center. Payment must be made in full at the time of booking.

The rate is subject to availability and is limited to the number of available rooms assigned to this offer on the date of stay at the selected hotel. It includes tax per room category (for the maximum number of people authorized) and per night as stated in the booking process, the valid price is the one which is displayed at the time of booking. Tariff is excluding ancillary services, tourist tax - unless stated otherwise in the booking confirmation - and additional taxes to the tourist tax which vary depending on the hotel, the country, the period and availability.


Below conditions apply for the following countries:
France, Italy, Spain, Portugal, Greece, Malta, Israel, Andorra and Monaco.

Take advantage of the semi-flexible rate offer, a rate that can be canceled free of charge, up to 3 days before your arrival for any reservation made until 02/25/2022 for a stay until 02/28/2022. The offer is available without breakfast or with breakfast included except for Ibis Styles where the offer is only available on accommodation and breakfast included. Breakfast cannot be canceled separately as part of the semi-flexible rate with breakfast included. Reservations must be made online on all.accor.com or any of our brand websites (e.g. ibis.com), with the hotel directly or through the Accor call center. Payment must be made in full at the time of booking.

Offer subject to hotel availability and the offer at the selected hotel. The offer is not retroactive and cannot be combined with any other current promotions or offers.
The semi-flexible rate includes tax per room category (for the maximum number of people authorized) and per night, the valid price is the one that is displayed at the time of booking. The price of the packaged rate with breakfast included will change according to the number of breakfasts which depends on the number of people occupying the room. Tariff is excluding ancillary services, tourist tax and additional taxes to the tourist tax which vary depending on the hotel, the period and availability.

Cancellation and modification policy
No cancellation or modification fees apply before 6:00 p.m. (local time), up to 3 days before your arrival. For any cancellation or modification beyond this period, the amount due is not refundable, even if the reservation is canceled or modified

From October 1st 2021, the cancellation policy changes as follows:
For stays until March 31st 2022, the rate can be canceled free of charge only between up to three or seven days before your arrival, depending on the hotel booked. Please check the hotels' individual T&Cs at the time of your booking.

You'll never want this season to end. Have an unforgettable adventure with ibis.

We are open and ready to welcome you back at ibis

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Now is the time to be bold. Travel is back and it's time to plan your next adventure. We know you are itching to start exploring the world again and at ibis, we're here to help.

Let's make this season one for the ages, its time to get out there: balloon into Bristol, laugh your way around Edinburgh, go hard in Manchester or go iconic in London.

At ibis, we can’t wait to be part of your adventure. To give you complete peace of mind, you can expect a super-clean welcome with rigorous ALLSAFE cleanliness protocols to keep everything spick and span, all day, every day of your stay. 

Book now to save up to 15% off your stay with our "Book with confidence" rate, cancellable up to three days prior to arrival. Travel is back, and ibis is ready for you. 

Benefit from an exclusive 10% member’s discount on your stays in participating hotels with ALL – Accor Live Limitless. This discount is in addition to the offer with ALL Members who book the up to 15% off rate benefitting from an additional 10% off.