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What are the Terms and Conditions of Sale ?

  • For hotels in the The Accor Group marked on the website and in the mobile app with an Accor logo and operated under one of the brands of the The Accor Group (Raffles, Fairmont, Sofitel Legend, So Sofitel, Sofitel, MGallery, Pullman, Swissôtel, Grand Mercure, The Sebel, Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibis budget, hotelF1, Thalassa sea & spa), your reservation is governed exclusively by the terms and conditions of sale:
  • Some terms and conditions are specific to the brand and the rate. These conditions can be accessed when you make your reservation and are included on your reservation confirmation.